Working with Our Customers to Find Solutions

For nearly thirty years, SurModics has strived to help customers meet their technical and commercial objectives.  Towards this end, we employ a business model that supports the customer through all stages of development.  Key aspects to enabling customer success include solution optimization, technology transfer, regulatory assistance, and ongoing customer support.  

From the beginning of the process, we build strong, mutually beneficial relationships with our customers, from small start-ups to Fortune 500 companies.  We are committed to creating sustainable solutions based on our core values of customer partnership, innovation, integrity, entrepreneurship, and responsibility.

The SurModics Business Process

Business Model

 

We provide critical, comprehensive services to our customers throughout the product development cycle, from feasibility study to technology transfer to manufacturing, from manufacturing support for clinical studies, to consulting on regulatory pathways, to ongoing customer support. Through all stages, SurModics acts as an expert resource to support our clients through regulatory processes, and maintains device master files with the FDA to expedite the regulatory approval of new products.

Our customers can rely on SurModics for ongoing technical and business exchange, manufacturing support and problem solving, and next generation product development.

We are here for our customers now and for the long term.